Real delivery, national scale. A featured client engagement below, plus representative examples of how we structure common projects for Australian businesses.
Featured client engagement
A new retail chain launching across Australia needed every store — and head office — equipped, connected and supported from day one. bcom ICT delivered the full technology fit-out and remains the chain’s ongoing IT partner.
All computer and networking equipment for every store — workstations, network infrastructure, CCTV, business WiFi and internet connectivity.
Consistent store technology stack deployed across Australia — each location commissioned to the same standard, ready to trade.
Continuing support for every store and head office — remote-first response with the store network managed as one estate.
This is the model our Australia-wide managed delivery is built on: standardised hardware, remote management, and a single point of accountability from the Gold Coast.
The examples below are illustrative — they show how we typically structure these engagements, the decisions involved and what the outcome looks like. Client-specific details are shared on request during a consultation.
A business operating across several premises — offices, warehouse, front-of-house — needs one wireless standard instead of a mix of consumer routers. We site-survey each location, deploy Ubiquiti UniFi access points with VLAN separation (staff, guest, EFTPOS), centralise management in a single controller, and hand over documentation.
Typical outcome: seamless roaming at every site, PCI-DSS-aligned guest isolation, and one dashboard for the whole estate.
Resources businesses run lean site offices in remote locations where downtime is measured in real money. A typical engagement covers ruggedised workstation fleets, redundant connectivity (NBN plus 4G/5G failover), 24/7 monitoring, and remote-first support with the 4-hour managed SLA — so a fault at a site office is being worked on before anyone books a flight.
Typical outcome: site connectivity that survives carrier outages, patched and monitored fleets, and predictable monthly IT cost.
An AFS licensee — financial planner, broker or accountant — needs demonstrable alignment with ASIC’s cyber resilience expectations. We run the exposure assessment against the six fundamentals, remediate gaps (MFA, backup, endpoint protection, access control), stand up 24/7 SOC monitoring and deliver the evidence pack their compliance file needs.
Typical outcome: documented ASIC alignment, board-ready reporting, and monitoring that keeps it true. See ASIC compliance services.
Tell us what you’re building — we’ll walk you through how we’d deliver it, with references available on request.
Last updated: July 2026 · Reviewed by the bcom ICT team