Moving premises? We move your entire IT estate — cabling, WiFi, phones, internet and workstations — planned, relocated and tested so your team walks in Monday and works.
An office move fails or succeeds on its IT. One provider handling the whole estate means nothing falls between the movers, the ISP and the electrician.
Cat6/Cat6A runs, patch panels and rack fit-out installed and certified before move day — see data cabling Gold Coast.
Site survey and access-point placement at the new premises — VLANs, guest isolation and EFTPOS segregation configured from day one.
PBX or cloud VoIP moved and recommissioned — numbers ported or redirected so callers never hit a dead line.
Connection ordered for the new address early — the single most common cause of a dead first week — with 4G/5G failover if the carrier slips.
Decommissioned, transported safely, reconnected at the right desks and tested — every user logs in first try.
Moves scheduled over weekends or after hours where possible, with a technician on-site the first morning to catch anything that surfaced.
Every move starts with a site visit to both premises and a written relocation plan: what moves, what gets replaced, what the new site needs installed before the trucks arrive. Cabling, WiFi and internet are commissioned at the new site first — so move day is about relocating equipment, not building infrastructure under pressure.
On move day we decommission in an ordered sequence, label everything, and recommission at the other end — phones first, then network, then workstations. Testing is done desk by desk before we leave. The quote is fixed-scope and agreed before any work begins, consistent with our service level commitments.
We’ve delivered multi-site deployments at national scale — see our case studies — and the same discipline applies to moving a six-desk office across Southport.
Most office moves are booked around the lease date and the removalists — and IT gets a phone call the week before. That is how businesses end up trading from a new office with no internet for a fortnight. Here is the timeline we run for Gold Coast businesses, and why each step sits where it does.
We walk both premises, document what you have, and design what the new site needs. The critical action this week is ordering the internet connection — NBN business connections on the Gold Coast routinely take two to four weeks to activate, and longer in new developments or buildings that have never had a service. Everything else in the move can be compressed; carrier lead time cannot. If the building needs a new lead-in or the fibre plan is delayed, we arrange a 4G/5G business gateway so you are never trading dark.
Data cabling goes in while the new office is still empty — running Cat6 or Cat6A is faster, cleaner and cheaper before desks and partitions arrive. We install the comms rack, patch panels and switch hardware, and coordinate with your fit-out builder and electrician so power and data land where the floor plan says they should. If the premises already have cabling, we test every run — inherited cabling in older Gold Coast commercial buildings fails testing more often than owners expect.
We commission business WiFi designed for the new floor plan — access points placed from a site survey, not guesswork, with staff, guest and EFTPOS traffic separated on VLANs. Your phone system plan is locked in now: cloud VoIP simply moves with you; an on-premise PBX is scheduled for physical relocation; and any number porting or redirection is lodged with the carrier — porting has its own lead times and is the step businesses most often leave too late.
Friday afternoon we verify backups, then shut down and decommission in an ordered sequence — every cable and device labelled against a desk map. Equipment travels with the movers or with us, depending on what it is; servers and network hardware never go in the truck unprotected. At the new site we recommission in reverse: core network first, then phones, then workstations desk by desk. Each desk is tested — login, network share, printer, phone — before we mark it done.
A technician is on-site the first morning. However carefully a move is executed, the first business day surfaces the things no checklist catches — a monitor that swapped desks, a printer driver, a staff member whose laptop never left their car. Having someone standing there resolves these in minutes instead of a ticket queue, and your team’s first impression of the new office is that everything just worked.
Fifteen-plus years of Gold Coast moves — and rescues of moves that went sideways — produce a short, consistent list. Every one of these is preventable, and every one of them is expensive once it happens.
The single most common failure, and the most damaging. The business assumed the new office “has NBN” because the building does — but the tenancy needs its own service, the carrier quotes three weeks, and the team spends a fortnight tethering to phones. We order early, track the activation, and stage a 4G/5G failover so trading never depends on a carrier hitting its date. Our NBN and internet support covers this end to end.
A number that has served the business for a decade rings out because porting was lodged late or the old service was cancelled before the new one was live. Callers assume you have closed. We sequence cancellation after porting completes, and put temporary redirection in place for the changeover window — the phone simply keeps ringing.
The floor plan shows data points at every desk; half of them terminate nowhere, were cut during a previous fit-out, or fail certification. Discovered on move day, this is a crisis. Discovered at the site survey six weeks earlier, it is a routine cabling job done while the office is empty.
The removalists unplug everything, coil the cables into a box, and the following Tuesday nobody knows which cable fed which device. Worse: a server is transported live-shucked with no verified backup. We label against a desk map, verify backups before anything is powered down, and transport sensitive hardware ourselves.
Access points get re-hung wherever there happens to be a data point, and the new office inherits dead zones on day one. Different floor plan, different construction, different coverage — we survey the new space and place hardware for it, rather than transplanting yesterday’s layout.
The bread and butter of Gold Coast moves — a professional services firm, agency or trade office moving tenancy. Typically a single weekend: cabling verified in advance, the move executed Saturday, testing Sunday, technician on the ground Monday. Most small offices are fully operational from the first morning.
Two or three offices merging into one means duplicate equipment, competing phone systems and two sets of habits. We plan which infrastructure survives, migrate everyone onto one phone platform and one network standard, and stage the moves so at least one site is always operational. Our national retail rollout ran on exactly this discipline, at larger scale.
A shop or venue move is unforgiving — EFTPOS and the POS system either work on opening morning or you cannot trade. We treat payment infrastructure as the critical path: segregated network, tested against the bank before opening, with mobile broadband failover standing by.
Where on-premise servers are involved, the move is engineered around data safety: verified backups before shutdown, an ordered power-down, protected transport, and a staged power-up with integrity checks before users reconnect. Where it makes sense, we will also tell you honestly if the move is the right moment to retire the server room in favour of cloud migration — moving hardware you are about to decommission helps nobody.
Every relocation is quoted fixed-scope after a free site assessment of both premises — you approve the quote before any work begins, consistent with how we price everything. The honest answer on cost is that four factors drive it:
Desk count — each workstation is decommission, transport, recommission and testing time. Cabling scope at the new site — an office that needs forty new Cat6 runs is a different job from one with certified cabling in place. Phone and internet complexity — cloud VoIP moves almost for free; an on-premise PBX with number porting takes engineering. After-hours requirements — weekend cutovers protect your trading hours and are priced accordingly.
What the quote buys is a move where the surprises have been found six weeks early — against the alternative: a week of lost trading, an emergency cabling call-out at short-notice rates, and staff sitting idle. Planned relocation is consistently cheaper than rescue.
Six to eight weeks before the move date is ideal. The constraint is not our availability — it is carrier lead time: business NBN connections routinely take two to four weeks to activate, longer in new developments, and phone number porting has its own queue. Booked early, everything lands before move day. With less notice we can still deliver, using 4G/5G failover to cover any gap.
Yes — most Gold Coast relocations we run are weekend cutovers. Backups are verified and equipment decommissioned Friday evening, the physical move and recommissioning happen Saturday, desk-by-desk testing runs Sunday, and a technician is on-site Monday morning for go-live. Your team leaves one office on Friday and starts work in the other on Monday.
Yes. Cloud VoIP numbers move with the system automatically. Numbers on older fixed services are ported or redirected — the key is lodging the port early and never cancelling the old service until the new one is confirmed live. Sequenced properly, callers never notice the move happened.
Yes — we confirm what the new tenancy can actually get (which is not always what the building advertises), place the order, track activation with the carrier, and stage a 4G/5G business gateway as failover so you can trade even if the activation date slips. Internet lead time is the reason we push businesses to engage us six weeks out.
We find that out at the site survey, not on move day. Where cabling is missing or fails certification we install new Cat6 or Cat6A runs, patch panels and rack hardware while the office is still empty — the cheapest and cleanest time to do it. Existing cabling that tests clean is reused.
Yes — and it matters. Data points and power need to land where the furniture plan says desks will be, cabling has to go in before plasterers close the walls, and the movers need to know which equipment travels with us instead of the truck. We work directly with your builder, electrician and removalist so the IT plan and the fit-out plan are the same plan.
We relocate offices across the entire Gold Coast — Southport, Robina, Burleigh Heads, Varsity Lakes, Nerang, Helensvale, Coomera, Surfers Paradise, Broadbeach and surrounding suburbs — including moves into and out of the region. For multi-site businesses, the same planning discipline extends nationally: we have equipped and connected premises across Australia as part of a national retail chain rollout, and ongoing support after the move is available under a managed IT arrangement wherever your offices are.
The earlier IT is in the plan, the cheaper and smoother the move. Book a callback and we’ll scope it with you.
Last updated: July 2026 · Reviewed by the bcom ICT team