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Case study

31 workstations moved, set up and working in a day

Grow&Co Property Agents relocated their Southport office. bcom ICT moved the entire fleet, built every desk to their seating plan, fitted 42 monitors to dual arms and had the office working the next business day.

bcom ICT delivered the IT relocation for Grow&Co Property Agents' move within Southport — collecting, transporting and setting up 31 workstations in a single day with two technicians. Around 16 desktops, 8 laptops, 2 Macs and 47 monitors were moved, 42 monitors fitted to dual arms, every machine placed to the client's seating plan, and all cabling routed, secured and labelled. Call 07 3041 8993.

A property agency does not get a quiet week

Grow&Co Property Agents were moving from Short Street to a new floor in the Premion Building, a few blocks away in Southport. Thirty-one desks across sales, property management, operations and two director offices — a business where the phones ring on a Saturday and nobody has a fortnight to be half-connected.

The brief was specific, and so was what sat outside it. Structured cabling, outlets and power at the new floor were already being installed by others. The leased printer was the leasing provider's to move. Network configuration and user logins stayed with the agency's own IT consultant. What they needed was the physical relocation done properly and in one day: the fleet moved, every desk built to the seating plan, and the cabling left neat enough to work at.

The job

What moved

31 workstations

Set up and working, up from the 26 first scoped.

47 monitors

42 of them fitted to dual arms on height-adjustable desks.

2 technicians, 1 day

16 labour hours, planned to the job rather than open-ended.

Mixed fleet

Dell Latitude, HP ProBook, Lenovo and Apple machines, each to its allocated desk.

The fleet was mixed — Dell Latitude desktops and laptops, an HP ProBook, Lenovo machines, two Apple Macs, a handful of staff using their own laptops, and monitors from six different manufacturers. Every one of them had an allocated desk and an allocated person, and the whole point of the exercise was that on Monday morning nobody had to work out which was theirs.

How we ran it

Why it took one day and not three

Quoted the same afternoon

The enquiry arrived at 12:25 and a costed approach went back at 14:02 — resourcing, labour hours, a price, and a clear list of what sat outside it.

Inspected the new site first

A fifteen-minute walk-through of the new floor before moving day, to confirm the data outlets, power and cable trays were genuinely ready. Finding a gap three weeks out is an email; finding it on moving day is a lost Monday.

Planned around their move-out

Only 19 desks could be cleared in the morning. We collected those, and the remaining 12 came across at lunchtime as their old floor emptied — sequenced so the day never stalled.

Built it to the seating plan

Every machine to its allocated desk against the client's own layout, connected to monitors, arms and docks, and tested.

Left it tidy, and ready

Cables routed, secured and labelled through the desk trays — including at seven spare desks with no computers yet, so future hires plug in rather than start again.

The scope grew and the price held

The original enquiry described 26 workstations. By the time the layout was finalised it was 29, and then 31 — two of the additions being monitor-only positions on dual arms with no computer attached yet.

The resourcing and the estimate did not move. Two technicians for a full day still covered it, because the day had been planned against the work rather than against a guess, and the additions were positions rather than complications. Where a change genuinely would have added labour — unlabelled equipment, a floor that was not ready, hardware that did not fit — that was said plainly in writing at the quoting stage, before anyone had committed to anything.

A fixed estimate that holds when the job grows is worth more than a low one that does not. It is the same principle behind how we publish pricing — a number is only useful alongside what it assumes.

Start to finish

Eight weeks of planning, one day of moving

The move itself was a Friday. Everything that made it a single Friday happened before it.

1. Enquiry, 17 June

A detailed brief arrived at 12:25 with the equipment list, the constraints and what was already handled by others.

2. Costed the same afternoon

A resourcing recommendation, labour hours, a price and an explicit list of exclusions went back at 14:02.

3. Layout and register

The agency sent the floor plan, the seating allocation and a full equipment register, so every machine had a destination before the van was booked.

4. Site inspection

A short walk-through of the new floor to confirm outlets, power and cable trays were ready — booked at ten on a Monday, done in fifteen minutes.

5. Delivered, 14 August

Two technicians, one day, 31 workstations built to the plan and working.

Most of what separates a smooth relocation from a bad one is decided weeks earlier — whether the new floor is genuinely ready, whether every machine has a destination on paper, and whether the equipment is labelled before anyone touches it. None of that is technically difficult. It just has to be done in the right order, by someone whose job it is.

Set up for the hires they had not made yet

Seven desks had no computers on them. Rather than leave them bare, the cable management was prepared at those positions too — power, data and monitor cabling routed into the desk trays the same way as every occupied desk.

It is a small thing that costs almost nothing on the day and saves a technician visit every time the agency hires. A growing business should be able to seat a new person by plugging in a machine, not by booking someone to redo the cabling under a desk.

Monday morning

Thirty-one desks, every machine on the right one, monitors on arms, cables routed and labelled, and a team that walked in and started working. For an agency that lists, leases and manages property across the Gold Coast, the measure of a good move is that the following week looks like the one before it.

Common questions

Questions Gold Coast businesses ask us

Can bcom ICT relocate our office IT?

Yes. For Grow&Co Property Agents' Southport move, bcom ICT collected, transported and set up 31 workstations in a single day with two technicians — around 16 desktops, 8 laptops, 2 Macs and 47 monitors, 42 of them fitted to dual monitor arms — with every machine placed against the client's seating plan and the cabling routed and labelled. Staff worked from the new office the next business day.

How long does an office IT relocation take?

This one was a single day for 31 workstations using two technicians, which is a realistic rate for a move where the cabling and outlets are already installed and the equipment is labelled and ready. The planning ran across several weeks beforehand; the physical move was one Friday.

Do you inspect the new office before the move?

Yes, and we ask for it early. Before this relocation bcom ICT walked the new floor to confirm the data outlets, power and cable-management provisions were ready for the setup. It takes about fifteen minutes and it is the cheapest possible insurance — a problem found three weeks out is an email, and the same problem found on moving day is a lost trading day.

What if our workstations are only ready in stages?

That is normal and it is planned around. On this move 19 desks could be cleared in the morning and 12 more became available at lunchtime, so the collection was split across the day and sequenced so neither team was waiting on the other.

Can you fit our monitors to dual monitor arms?

Yes. 42 of the 47 monitors on this move were fitted to dual arms on height-adjustable desks. Worth confirming early whether the arms clamp to the desk or mount through a grommet, because sit-stand desks do not always suit both, and we will ask before the arms are ordered.

Can you work alongside our own IT consultant?

Routinely. On this project the structured cabling, outlets and the leased printer were handled by other suppliers, and network configuration and user logins stayed with the client's own IT consultant. bcom ICT scoped the physical relocation and setup around them so nothing was assumed and nothing was done twice.

Do you work in Southport?

Yes — bcom ICT is based at Surfers Paradise, a few minutes from Southport, and attends the CBD, the courts precinct and the surrounding commercial buildings regularly. See IT support in Southport.

Moving office?

Talk to us before the lease starts. The pre-move inspection takes fifteen minutes and it is the difference between a move and a lost week.

Last updated: September 2026 · Reviewed by the bcom ICT team